Valair Valet Parking Complaint

Valair Valet Parking Complaint

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I bought a Groupon for Valair (Toronto, Pearson). I had the feeling the company was just starting up, but the deal was good.....until my return! I had texted (2 contact numbers) when my plane landed, while waiting for my luggage and again when outside. I received no reply, so I called and to my horror there was no answer and the mail boxes were full!! I went to Valair's website and called the number from there, I got the message 'this number has been disconnected' - not what I want to hear at 2:00AM. I figured the whole thing had been a scam and was about to call the police when I decided to call one more time. Finally the call was answered and told there had been some kind of misunderstanding and had to wait another half hour for my car! They had my return flight details the entire week!


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